privacy policy
Ameen is committed to safeguarding your personal data and ensuring full transparency on how it is collected, used, and protected. This policy outlines our data practices in accordance with the relevant laws of the Sultanate of Oman.
Scope
This Privacy Policy applies to all visitors, clients, and users interacting with www.ameen.me or communicating with us through digital channels.
Information We Collect
We may collect the following types of personal data:
Identity Information: Full name, nationality, civil ID, date of birth
Contact Information: Email address, phone number, postal address
Insurance Information: Policy details, claim history, preferred insurers
Technical Data: IP address, browser type, location, device information
Usage Data: Pages visited, time spent on site, click behavior
Communications: Information submitted through our contact forms or emails
How We Use Your Information
Collected information may be used to:
Provide you with insurance quotes, policy facilitation, and after-sales service
Verify your identity and eligibility
Personalize your experience on our platform
Respond to inquiries or feedback
Comply with legal, regulatory, and audit requirements
Send marketing updates (subject to your consent)
Lawful Basis for Processing
We process personal data based on:
Consent obtained from you
Performance of a contract (e.g., insurance facilitation)
Compliance with legal obligations
Legitimate business interests (e.g., improving services)
Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your data with:
Insurance companies and underwriters we are affiliated with
Legal, regulatory, and enforcement authorities when required
Third-party service providers (e.g., IT, analytics, CRM tools) under strict confidentiality agreements
Data Retention
Your personal data will be retained only as long as necessary for the purposes outlined or as required by applicable law. This may include retention for legal, accounting, or compliance purposes.
Cookies and Tracking Technologies
Our website uses cookies to:
Recognize user preferences
Improve loading speed and performance
Track analytics and behavior
You can disable cookies in your browser settings, although it may limit your experience on our site.
Security Measures
We implement appropriate administrative, technical, and physical safeguards to:
Prevent unauthorized access
Protect data integrity
Ensure confidentiality
Despite these efforts, no method of transmission is fully secure. Users are encouraged to report any suspicious activity immediately.
Your Rights
You have the right to:
Request access to your personal data
Rectify inaccurate or outdated data
Request deletion, subject to applicable retention laws
Object to processing for direct marketing
Withdraw consent at any time
Requests can be sent to info@ameen.me
Marketing and Communications
You may receive promotional content from Ameen only if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
International Data Transfers
If data is transferred outside Oman for cloud storage or processing, we ensure such transfers comply with applicable data protection standards and safeguard agreements.
Third-Party Websites
Our site may contain links to third-party websites. We are not responsible for their privacy practices or policies and encourage users to review those sites independently.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of the site constitutes acceptance of such changes.
Governing Law
This Privacy Policy is governed by the laws of the Sultanate of Oman. Any disputes shall be subject to the jurisdiction of courts in Muscat, Oman.
Contact Information
For questions or requests regarding our data practices, please contact:
Email: info@ameen.me
Phone: +968 76888817
Last Updated: July, 2025